Sisley by your side Sisley by your side

Sisley by your side

Sisley is by your side, every step of the way on your beauty journey. Enjoy personalised beauty advice from our experts and discuss your beauty needs via our online services.

Video beauty consultation

Take advantage of Sisley's expert beauty advisors from the comfort of your home. With video beauty consultations, our teams can provide you with personalised advice and assist you with your purchases.

Personalised advice

Book an appointment with a Sisley expert and take advantage of personalised recommendations to help you find your ideal beauty routine, perfectly suited to your needs and requirements.

Personalised buying assistance

Personalised assistance

Do you have a question about skincare or are interested in a specific beauty routine? Or maybe you are looking to treat someone? Then why not book a beauty session with one of our Sisley advisers: They will assist you and advise on the best products that are suited to your specific needs, ensuring you make the right choice.

The Sisley Masterclasses

Join our beauty experts online for our intimate and educational Sisley Masterclasses, where we provide expert tips as well as professional advice to create tailor-made beauty routines

Join our beauty experts online for one of our intimate and educational Sisley Masterclasses. During our tailored-made Masterclasses, you will discover all our professional tips and expert advice on the optimium way to apply Sisley products, ensure you receive the benefit of our active ingredients. During the Masterclass you will have the opportunity to ask questions of our experts and receive instant, personalised advice specific to your exact needs.



Register for upcoming Sisley Masterclasses below.

Customer Service

Sisley's experts are always happy to support you on your beauty journey and are dedicated to offering you the best possible beauty experience. Do you have any questions? Our advisers are available to provide the answers.

You can contact our advisers by email or by telephone

You can contact our advisers by email or by telephone

Our customer service team are availalbe by email: customerservicesuk@sisley-paris.com or by filling in this form. By telephone on 0800 433 4483 from 9am to 5.30pm from Monday to Thursday and from 9am to 4pm on Friday (standard charge).

Talk online with an advisor via our chat service, from Monday to Thursday from 9am to 5.30pm and on Friday from 9am to 4pm..

Live Chat Service

Looking for quick advice? Talk online with an advisor via our live chat service, from Monday to Thursday from 9am to 5.30pm and on Friday from 9am to 4pm. The chat window appears when an advisor is ready to respond to you.

Call and Collect

Call & Collect

Reserve your products by telephone with your Maison Sisley and collect them at a time that suits you.


Maison Sisley Paris: 01 86 21 11 11

Maison Sisley Lyon: 04 37 23 99 65

Maison Sisley Bordeaux: 05 57 59 87 74