My Sisley Club loyalty program

To thank you for your loyalty and because you matter to us, Sisley has created My Sisley Club. A program that rewards your loyalty and provides special offers, treatments and exclusives throughout the year.
Loyalty Program

Treat yourself to products using your points

£ 10
PURCHASED
=
1 Point
EARNED
=
£ 1
OFFERED ON THE SITE

How to become a Member?

To become a My Sisley Club Member, simply make a purchase on the Sisley-Paris.co.uk and Hair Ritual by Sisley online boutiques , or share a comment on our product, Beauty Subscription or Spa pages.

How do I collect points?

Every time you make a purchase at the Sisley-Paris.co.uk and Hair Rituel by Sisley online stores, , you can earn My Sisley Club points as follows:
£10 = 1 point earned.

How can you spend your points?

Thanks to your My Sisley Club points, you can treat yourself to products from the entire Sisley-Paris.co.uk (excluding the Beauty Subscription) and Hair Ritual by Sisley online catalog, according to the following rule :
1 point = £1 purchased.
SEE MY ACCOUNT
Loyalty Program
YOUR QUESTIONS

How do I collect My Sisley Club points?

Every time you make a purchase from the Sisley-Paris.co.uk and Hair Rituel by Sisley online stores, you can earn My Sisley Club points as follows:

£10 = 1 point earned.

Your earned points are rounded up to the next highest unit, starting at £10.

For example:
£20 = 2 points earned, £30 = 3 points earned, £40= 4 points earned

*Your points earned will be available to redeemed 30 days after their issue date. This period corresponds to the legal cancellation period as well as the possible return period for your purchased products.

During these 30 days, the new points that you have just earned from your purchase will appear in your account as "Pending Points".

How do I calculate My Sisley Club status?

Orchid Member
You have made a purchase on the Sisley-Paris.co.uk and Hair Rituel by Sisley online stores,

Gold Member
You have collected between 50 and 99 My Sisley Club points between January 1st and December 31st.

Platinum Member
You have collected a minimum of 100 My Sisley Club points between January 1st and December 31st.

Your new status is valid until December 31st for the year after the points were acquired.

How do I stay informed about My Sisley Club personalised offers?

You will find all your My Sisley Club offers in your account.

How long are my My Sisley Club points valid?

Your My Sisley Club points are valid for 12 months from the date they are earned.
You will find details of your My Sisley Club points in your account and in the Sisley newsletter.

How do I use My Sisley Club points?

Thanks to your My Sisley Club points, you can treat yourself to products from the entire Sisley.Paris.co.uk and Hair Ritual by Sisley online catalog, according to the following rule :
1 point = £1 purchased

If the balance of your My Sisley Club points permits, the product you wish to treat yourself to will appear in your shopping basket, and the corresponding points will be debited from your account when the order is validated.

Can My Sisley Club points be used at Sisley points of sale? Do my purchases of Sisley products at points of sale count towards the My Sisley Club loyalty program?

The My Sisley Club loyalty program is reserved for customers of the Sisley-Paris.co.uk and Hair Rituel by Sisley online boutiques,

Points earned with the My Sisley Club loyalty program are not valid at points of sale .

Your purchases of Sisley products at points of sale are not taken into account for the My Sisley Club loyalty program.

Is My Sisley Club account updated immediately after my purchases?

*Your points earned will be available to redeem 30 days after their issue date. This period corresponds to the legal cancellation period as well as the possible return period for your purchased products.

During these 30 days, the new points that you have just earned from your purchase will appear in your account as "pending points".

In addition, it may take up to 24 hours for your My Sisley Club points balance to be updated.

Can I only redeem products with My Sisley Club points without buying other products on the site?

Yes, as long as you have collected enough points to convert them into products.

Can I combine my loyalty points with another payment method to purchase a product?

No, you cannot make a partial payment with your loyalty points.