The Sisley loyalty program
My Sisley Club
Earn loyalty points, redeem Sisley products, be invited to Sisley events and receive first hand news of new launches and online exclusive offers!
Your purchases rewarded
Earn points and redeem products
Earn loyalty points with every purchase of Sisley & Hair Rituel By Sisley products on sisley-paris.com/en-SG and any of our physical Sisley stores: earn 1 loyalty point for every SGD 1 spent, which you can then use for Sisley product redemption.
All Sisley Reward Points must be redeemed within your membership validity period, as stated on your Sisley Club member profile.
Your Membership Privileges
As a My Sisley Club member, you benefit from exclusive advantages as soon as you register. Increase your status as you make purchases, and let your loyalty be rewarded.
Personalized statuses
Increase your status with every purchase
Each time you achieve a new loyalty status, you will receive new rewards for an even more personalized and rewarding experience.
Birthday Rewards
Blow out your candles in style
Celebrate your birthday with additional 50% Sisley loyalty points on your first purchase during your birthday month.
How do I use my points?
Redeem Sisley products
Sisley Privilege Members can use the earned loyalty points for Sisley product redemption as featured in My Sisley Club Loyalty Program.
Ever more exclusive rewards
Step by step, unveil new personalised rewards to delight you throughout the year.
STATUS
Sisley Member
From when you open your account
✓ An additional 50% Sisley loyalty points for your birthday
STATUS
Sisley Privilege Member
From when you purchase above $3,000 within the membership period
✓ An additional 50% Sisley loyalty points for your birthday
✓ Use earned loyalty points for Sisley product redemption
✓ Access to Privilege Exclusive Offers and Events
STATUS
Platinum Member Program
By invite only
Every year, we may invite a selective number of Members to join our Platinum Members Program depending on spending criteria.
✓ Enjoy additional double Sisley loyalty points for your birthday
✓ Use earned loyalty points for Sisley product redemption
✓ Exclusive Product Previews
✓ Access to Platinum Exclusive Offers and Events
Redeem Sisley products
Sisley Privilege Members can use the earned loyalty points for Sisley product redemption as featured in My Sisley Club Loyalty Program.
Need Help?
Everything you need to know about the My Sisley Club Loyalty Program.
How do I know how many loyalty points I have in my account?
Find out how many points you have available
1. At Sisley stores.
2. Via Sisley’s Customer Service department email: sg.contact@sisley.fr
During the 30-day period after your purchase, all new points will be displayed as "pending". You can use them once the 30-day period has expired.
How long are my loyalty points valid for?
Points are redeemable 30 days after your purchase date and are valid for 13 months from your join month.
Membership validity is 13 months from your join month and is non-transferable.
Membership will be automatically renewed when you make any purchase within the 13 months of membership validity.
How can I use my loyalty points?
1. Sisley Privilege Members can use the earned loyalty points for Sisley product redemption as featured in My Sisley Club Loyalty Program. View redemption list here.
2. All Sisley Reward Points must be redeemed within your membership validity period, as stated on your Sisley Club member profile.
3. Customers are to visit or contact their designated Sisley store to utilize their Sisley loyalty points for redemption. Please allow 28 business days for processing of your redemption request.
4. Redemption is to be collected at customer’s designated Sisley store within 3 months.
5. All Sisley products are subject to availability, and non-exchangeable for cash.
Do I need to have a customer account to join the Sisley loyalty program?
Yes, you must have an account on sisley-paris.com/en-SG or any of our physical Sisley stores to join the My Sisley Club loyalty program.
See conditions of use for the program and its advantages
