Frequently asked questions

Sisley Paris does not test on animals.

If you wish to receive further information on the ingredients contained in a Sisley product, please complete the contact form and choose "Product information" as the subject.

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To receive advice in your choice of SISLEY products, we recommend you visit a point of sale authorized by the brand. Following an in-depth conversation, a Beauty adviser will be able to point you in the right direction.
SISLEY's Customer Services are also available on +91 6366527579, Monday to Friday from 10:00 am to 6:00 pm to give you personalized advice.

In order to recommend Sisley products to pregnant women, it would be necessary to test the products on them specifically, which is not the case for our products.
However, to date we have not been made aware of any particular issues for those that have been used by pregnant women. Only the Phytobuste product is not recommended in the specific context of breastfeeding. We recommend that our pregnant customers talk to their doctor if in doubt.

The quality of our products is guaranteed when they are stored in appropriate conditions and not opened.
Once open, the symbol of the PAO represented by an open pot printed on the product packaging, which gives a duration in months ("M"), indicates the period during which the product may be safely used after its first use.

For all partnership requests, please contact Customer Services: service-clients@sisley-paris.fr.