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    Privacy Policy

    Updated: June 2020 Download PDF

    WHEN DO WE SHARE PERSONAL INFORMATION AND WITH WHOM

    We may share information about you as follows and as otherwise described in this Privacy Policy:

    • With our affiliates and subsidiaries;
    • With vendors, service providers and consultants that need access to your information in order to perform services for us;
    • In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements;
    • If we believe your actions are inconsistent with our user agreements or policies, if we believe you have violated the law, or to protect the rights, property and safety of Sisley or others;
    • In connection with, or during negotiations for, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company; and
    • With you consent or at your direction.

    We may also share aggregated or de-identified information that cannot reasonably be used by third parties to identify you.

    ADVERTISING AND ANALYTICS SERVICES PROVIDED BY OTHERS

    We may allow others to provide analytics services and serve advertisements on our behalf across the Internet and in mobile applications. These entities may use cookies, web beacons, device identifiers and other technologies to collect information about you about your use of the Site and other websites and applications, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or in apps, links clicked, and conversion information. This information may be used by us and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising targeted to your interests on our Site and other websites, and better understand your online activity. Our Site may use Google Analytics, a web-based analytics service provided by Google, Inc. (“Google”). For more information on how Google uses data when you use our Site or Service, please follow this link: https://policies.google.com/technologies/partner-sites. You may be able to opt-out of some or all of Google Analytics features by downloading the Google Analytics opt-out browser add-on, available at, https://tools.google.com/dlpage/gaoptout. For more information about interest-based ads, or to opt out of having your web browsing information used for behavioral advertising purposes, please visit http://optout.aboutads.info.

    We may also work with third parties to serve ads to you as part of a customized campaign on third-party platforms (such as Facebook, Microsoft or Google). As part of these ad campaigns, we or third-party platforms may convert information about you, such as your email address and phone number, into a unique value that can be matched with a user account on these platforms to allow us to learn more about your interests and to serve you advertising that is customized to your interests. Note that the third-party platforms may offer you choices about whether you see these types of customized ads.



    We partner with Rakuten Advertising, who may collect personal information when you interact with our site. Rakuten Advertising may collect personal information when you interact with our digital property, including IP addresses, digital identifiers, information about your web browsing and app usage and how you interact with our properties and ads for a variety of purposes, such as personalization of offers or advertisements, analytics about how you engage with websites or ads and other commercial purposes. For more information about the collection, use and sharing of your personal data and your rights, please use the below links.
    Rakuten Advertising
    Privacy Policy : https://rakutenadvertising.com/legal-notices/services-privacy-policy/
    Your Rights : https://rakutenadvertising.com/legal-notices/subject-requests/

    YOUR CHOICES

    Account Information

    You may update and correct your online account information by logging in to your account or emailing us at customerserviceUSA@sisley-paris.com. If you wish to deactivate your account, please email us at customerserviceUSA@sisley-paris.com, but note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.


    Cookies

    Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Site.


    Promotional Communications

    Promotional Communications. You may opt out of receiving promotional emails from Sisley by following the instructions in those emails or by sending an email to customerserviceUSA@sisley-paris.com. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

    CONTACT INFORMATION

    If you have any questions about this Privacy Policy you may contact SISLEY

    • - by telephone (toll free) at 1-855-747-2948
    • - through the Contact Us section of the Website
    • - by e-mail to the address: customerserviceUSA@sisley-paris.com
    • - by mail, writing to the following address: SISLEY Attn. Customer Service 19 West 44th St, Suite 514, New York, New York 10036

    CHANGES TO OUR PRIVACY POLICY

    We reserve the right to modify this Privacy Policy at any time. We will post the revised policy here, which will be effective as soon as it is posted. We suggest you periodically review this Privacy Policy for any changes. You can determine when this Privacy Policy was last revised by referring to the “Last Updated” legend at the top of this page. By continuing to use the Site following such changes, you will be deemed to have agreed to such changes.

    CHILDREN AND YOUNG PEOPLE’S INFORMATION

    We do not knowingly collect any information from any minors, and we comply with all applicable privacy laws including, but not limited to, the CCPA and the Children's Online Privacy Protection Act (“COPPA”) and associated Federal Trade Commission (“FTC”) rules for collecting personal information from minors. Please see the FTC's website (www.ftc.gov) for more information. If you have concerns about this Site, wish to find out if your child has accessed our services, or wish to remove your child's personal information from out servers, please contact us at customerserviceUSA@sisley-paris.com. Our Site will not knowingly accept personal information from anyone under 13 years old in violation of applicable laws, without consent of a parent or guardian. In the event that we discover that a child under the age of 13 has provided personal information to us, we will make efforts to delete the child’s information in accordance with the COPPA. If you believe that your child under 13 has gained access to our Site without your permission, please contact us at customerserviceUSA@sisley-paris.com.

    INFORMATION ON PUBLIC AREAS OF OUR SITE

    Any information you submit in a public area of our Site – such as on a social media page, user comments, comments on any Sisley blogs, reviews or comments on any ratings or review feature, questions or answers on a question and answer application or other public forum – will not be treated as confidential and may be publicly disclosed. This applies to personal information, so please consider your public postings before doing so. Additionally, information posted on social media pages will be subject to the terms governing those pages and websites.

    YOUR CALIFORNIA PRIVACY RIGHTS

    Users of the Site residing in California (“Consumers”) are afforded certain additional rights with respect to the personal information that we collect about them, including the specific pieces of personal information collected, the sources of that information, and the business purposes for its collection. In the previous 12 months we have collected the following categories of personal information from the consumers themselves and by automatic means: identifiers; personal information under the California Customer Records Law (Cal. Civ. Code 1798.81); characteristics of protected classes; commercial information; Internet or other electronic network activity information; electronic, audio, visual or similar information; and inferences made by us. For examples of the precise data points we collect and the sources of such collection please see “Personal Information We Collect” above. We collect personal information for the business and commercial purposes described in “How We Use the Personal Information We Collect” above.

    Disclosure of Personal Information: We may share the categories of personal information listed above with third parties as described in the “When Do We Share Personal Information and with Whom” section in order to perform the services requested by the consumers, to comply with applicable law, for our legitimate business purposes, and as otherwise described in the “How Do We Use The Personal Information We Collect” section.

    Sale of Personal Information: California law requires that we provide transparency about personal information we “sell,” which for the purposes of the California Consumer Privacy Act (“CCPA”) broadly means scenarios in which we have shared personal information with third parties in exchange for valuable consideration. In the previous 12 months, we have not, and during the period of time that this privacy policy is posted, we will not, sell identifying information of any Consumer, including minors under the age of 16, such as your name, email address, phone number, or postal address. As described above, we do permit our advertising partners to use cookies and other technologies to collect information about you, and those partners use and share those identifiers to show ads that are targeted to your interests. For information about how to opt out of having your web browsing information used for behavioral advertising purposes, please see the “Advertising and Analytics Services Provided by Others” section above.

    Your Rights: If you are a California resident, you have the right to request (1) more information about the categories and specific pieces of personal information we have collected, sold and disclosed for a business purpose in the last 12 months, (2) deletion of your personal information, and (3) to opt out of sales of your personal information, if applicable. Finally, you have the right to not be discriminated against by us if you exercise your rights under the CCPA, such as by an increase in price.

    You may make these requests by calling 1-855-747-2948 or emailing customerserviceUSA@sisley-paris.com. Once we receive your request, we will verify it by asking you to provide information related to your account and your recent interactions with us. To do this, we will ask the person making the request (“Requestor”) to confirm at least two pieces of information that we have in our files. As the sensitivity of the information being requested goes up, we will ask the Requestor to confirm more pieces of information. If you would like to use an authorized agent to exercise your rights, we may request evidence that you have provided such agent with power of attorney or that the agent otherwise has valid written authority to submit requests on your behalf. We will do our best to respond to your request within 45 days, but if we need more time, we’ll reach out to you as soon as possible and let you know the reason for the delay.

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    Sisley-Paris is a French luxury brand that creates, produces and distributes high-performance, plant-based skincare, makeup, fragrance and hair care products.

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