Need Help? +971 (0) 4 609 1230 Our Sisley Customer Services representatives are available to help you Sunday to Thursday from 9am to 5pm (freephone)
Frequently asked questions
1 CONTACT SISLEY
For product recommendations or other questions, here's how to contact Sisley :
By Phone- A Sisley beauty expert is available Sunday to Thursday from 9am to 5pm on +971 (0) 4 609 1230). Our team of experts can answer all of your questions regarding Sisley products and their use.
Online- Click “Contact Form” at the bottom of the page, fill in your information and request and we will get back to you as soon as possible.
By Email- Email us directly at firstname.lastname@example.org
In Person- Our beauty consultants are available at every Sisley counter. To find one, click on “store locator” at the top of the page, then select your city to find a list of Sisley counters near you.
- 1.1 For product recommendations or other questions, here's how to contact Sisley :
2 SISLEY PRODUCTS
Are Sisley products tested on animals ?
Sisley offers its customers high quality products, security and efficiency, while respecting animals. Many years ago, and well before the implementation of European regulations concerning animal testing, Sisley decided not to test its cosmetic products on animals. In addition, we do not test our raw materials on animals.
How do I get samples of Sisley products ?
Unfortunately, Sisley does not send samples by mail upon request.
In addition, perfume samples are only distributed by Sisley's authorised dealers and come with personalized advice as to their use and effect.
We advise you to visit your nearest Sisley point of sale to receive advice about products best suited to your skin and specific needs.
What are the ingredients in Sisley's products ?
For more information regarding Sisley product ingredients, please fill out a contact form by clicking "Contact Form" at the bottom of the page, and choose "Product Information" as the subject.
How can I stay updated on Sisley's latest news ?
To stay up-to-date on the latest Sisley news, we invite you to subscribe to your newsletter when you create an account. You can also subscribe by entering your email in the subscription field at the top and bottom of the website. Our newsletter gives you exclusive news, deals and expert recommendations. If you are a member of the Sisley Club, the newsletter also provides you with information regarding personalised offers and your status.
How do I find the right products for my skin ?
For a thorough diagnosis of your skin type, we suggest visiting a Sisley counter, or contacting Sisley Customer Service at email@example.com or by phone at +971 (0) 4 609 1230) Synday-Thursday 9am - 5pm.
Sisley products are created with natural plant extracts and essential oils to be safe for all. However, pregnancy is a very particular physiological state, so please contact your doctor for any questions regarding Sisley products during pregnancy.
Sisley products meet the extremely high quality standards set by our brand. They can be stored for three years before opening in good conditions. The indication of an expiration date or date of manufacture is not currently required by the regulations for cosmetic durability for products that can last more than 30 months from manufacture.
For products that have been opened, the regulation requires cosmetic manufacturers to indicate the "period after opening" or "PAO". The PAO symbol is an open jar graphic printed on the product packaging, which contains a number, followed by an "M" indicating the number of months a product should be used in after opening (For example, if the jar says "6 M" the product should be used within 6 months of opening).
For questions regarding corporate partnerships, please contact Sisley Customer Service at firstname.lastname@example.org.
If you are interested in Sisley jobs or internships, please visit the "Careers" section of our website under "Sisley" or click "Apply Online" at the bottom of the page. You can also send us your speculative application to email@example.com.
- 2.1 Are Sisley products tested on animals ?