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You may return all or a part of your order within 14 days of receiving it. It is as simple as completing the online return form, available in the "Your Returns" section, under the heading "Your Account" or the paper return form included in your package, and sending us the items you would like to return in their original package.
Please note that all products should be returned complete and in good condition, where possible in the original packaging. If any free or multi-purchase discount products were included in the cancelled order, these must also be returned with the other returned products.
You can check the status of your return online by consulting the section "Your Returns" under the heading "Your Account".
You will be reimbursed for returned products within 14 days following our receipt of the products.
Our Sisley Customer Services representatives are available to help you Monday to Thursday 9am – 5:30pm and Friday 9am – 4pm.
For any queries please contact us at firstname.lastname@example.org
Live Chat is also available. You will be able to contact an advisor on Live Chat whenever you see the icon on the website.