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Sisley services

Return policy

Return policy

Exchanges or refunds are not available for purchases where there is a change of mind or wrong decision. You may receive a refund where goods are faulty, have been wrongly described or are different to the product purchased on the website. You will be reimbursed for any faulty or incorrectly delivered products returned within 14 days following our receipt of the products and review.

You can check the status of your return by contacting the Sisley Customer Service:
• by telephone on 1300 780 800 from Monday to Friday 9am - 5pm (free call)
• by e-mail to the address:

Need help?

Our Sisley Customer Services representatives are available to help you

1 300 780 800

From Monday to Friday from 9:00 AM to 5:00 PM (free call)

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