How can I give a Sisley-Paris E-gift card ?
A Sisley-Paris E-Gift Card can be given by emailing it directly to the recipient. If you wish to give it in-person, you can choose to email the gift card to your personal email address & print it.
Where can I purchase a Sisley-Paris E-gift card ?
The Sisley-Paris E-Gift Card can only be purchased on Sisley-Paris.com.
Can I use my Sisley-Paris E-Gift Card to make a purchase at any Sisley-Paris counter ?
No. Sisley-Paris E-Gift cards can only be used as payment for purchases made online at sisley-paris.com. E-Gift cards cannot be used at Sisley-Paris freestanding retail, spa or department store locations.
Can I use a promotional code or offer to purchase a Sisley-Paris E-Gift Card ?
Promotional codes, offers, and points may not be redeemed towards the purchase of a Sisley-Paris E-Gift card.
Am I eligible for a promotional offer or gift with purchase when I purchase a Sisley-Paris E-Gift Card?
No, Sisley-Paris E-Gift Card purchases are not eligible to receive promotional offers or gifts with purchase. The value of the Sisley-Paris E-Gift Card purchase is not used or applicable to determine promotional thresholds.
For example: If you spend $100 on a product and then $50 for an E-Gift Card, you are not eligible to receive a Gift with purchase with a $150.00 qualifier.
Can I purchase Sisley-Paris E-gift cards for any amount?
Sisley-Paris E-Gift cards are only available in pre-selected amounts & values. if you wish to give an amount greater than displayed, you may choose to purchase more than one e-gift card to achieve the desired amount.
Does the Sisley-Paris E-Gift Card expire?
No. Your Sisley-Paris E-gift card does not expire.
How quickly will I receive the Sisley-Paris E-Gift Card following my purchase ?
The Sisley-Paris E-Gift Card will be sent by email to the chosen email recipient within 24h of payment validation.
Both the Recipient and the Purchaser will receive an email notification that the Sisley-Paris E-Gift Card has been sent and to which address it was sent to.
Is the Sisley-Paris E-Gift Card transferable?
The Sisley-Paris E-gift card may be redeemed by a different person, should they wish to gift it to someone else or share the value.
How do I redeem the Sisley E-Gift Card on Sisley-Paris.com?
The Sisley-Paris E-Gift Card has an exclusive code associated with it. This code is entered & redeemed in the final payment stage of your order on Sisley-Paris.com.
Should the amount of your order on Sisley-Paris.com exceed the amount available on your e-gift card, the difference can be paid by using alternate forms of payment accepted by the website (Visa, Mastercard, American Express, or Discover).
Should the order amount be less than the amount available on the e-gift card, the remaining credit on the e-gift card can be used towards a purchase at a later date by using the same exclusive code associated with the card.
When is my credit card charged for the purchase of my Sisley-Paris E-Gift Card ?
You credit card will be charged at the time of the Sisley-Paris E-Gift Card purchase.
How can I pay for a Sisley-Paris E-Gift Card ?
Sisley-Paris.com accept payments from Visa, Mastercard, American Express, and Discover Cards.
Do I need to use the full amount available on my Sisley-Paris E-Gift Card in one transaction ?
No. The Sisley-Paris E-Gift Card can be used towards multiple purchases or on multiple transactions, by using the exclusive code associated with the card.
Can I redeem multiple Sisley-Paris E-Gift Cards on a single purchase ?
Yes, you may use multiple Sisley-Paris E-Gift Cards towards a single purchase. However, each Sisley-Paris E-Gift Card must be used in full before another Sisley-Paris E-gift card may be applied toward the purchase.
How can I check the balance on my Sisley-Paris E-Gift Card ?
You can check the balance of your Sisley-Paris E-gift card directly in your account or in the checkout.
Can I reload or add value to my Sisley-Paris E-Gift Card ?
No. You can not reload or add value to your Sisley-Paris E-Gift Card. Should you want to add value to purchase a higher price point item, you would need to purchase a new e-gift card to be applied toward the purchase.
I've changed my mind. Can I get a refund on my purchase of a Sisley-Paris E-gift card ?
No. Unfortunately, all Sisley-Paris E-Gift Card sales are final. Sisley-Paris E-Gift Cards cannot be returned or exchanged for cash or credit refunds. Sisley-Paris E-Gift Cards may only be redeemed for Sisley products on www.sisley-paris.com.
Do I earn My Sisley Club points with the purchase of a Sisley-Paris E-Gift card ?
No. Sisley-Paris E-Gift Cards are a form of payment/tender, therefore, the purchase of the Sisley-Paris E-Gift Card is not eligible to earn points. Points will be earned when the Sisley-Paris E-Gift Cards is redeemed for product.
The Sisley-Paris E-Gift Card recipient has not received an email with their Sisley-Paris E-Gift Card. What should I do ?
A few scenarios may have occured. We would advise you to check the following:
The email may have gone to the recipient's spam folder. Please ask the recipient to check this folder and add Sisley-Paris as a trusted sender.
Confirm that the recipient's Email address is correct and/or still valid. If you noticed this has been incorrectly entered or is not longer a valid email address, please contact us immediately so that that we may assist you.
You may contact us via email at: Sisley Customer Service USA at firstname.lastname@example.org or phone : 1-855-747-2948
What happens if I forget my Sisley-Paris E-Gift card code?
Should you forget your my Sisley-Paris E-Gift card code and are unable to locate the original email containing the code , please contact us via email at: Sisley Customer Service USA at email@example.com or by phone : 1-855-747-2948